Tampa Pro Shop Golf Help Desk

Providing Customer Support

TAMPA PRO SHOP

Shop Golf Balls & Golf Equipment Online

Buy golf balls, golf laser rangefinders, hats, and more from Tampa Pro Shop. 

The goal of our site is for you to find just what you are looking for in the least amount of clicks.  We make every attempt to have IN STOCK every item you find on our site.  Additional answers to your questions are below.

Note: Due to Minimum Advertised Pricing policies (MAP) imposed by some manufacturers, we can’t always publish or e-mail our low internet prices. For these items, the shopping cart cannot be used to order product.

 

FREQUENTLY ASKED QUESTIONS

New Website Promotion

Rules for Giveaways:

Bryson DeChambeau Flag:
For every dozen Bridgestone golf balls you purchase, you will receive one entry into the drawing.  Logo overruns are not included.

Blue Tees Magnetic Rangefinder Strap:
Purchase any Blue Tees Rangefinder and you are automatically entered into the giveaway.

Patriotic Package:
For every Etonic branded item you purchase, you will receive one entry into the drawing.  This includes gloves, polos and golf bags.

Promotion begins August 15, 2021 and ends September 15, 20201.

Mission Statement

Tampaproshop.com is a trendsetting virtual pro shop, offering first-rate products and exceptional customer service to shoppers from the comfort of their own homes, in all 50 states.  We’re a business made up of innovators and forward-thinkers, with the drive and wherewithal to constantly update and improve the online shopping experience for all golf enthusiasts.

Pricing Policy

Tampaproshop.com does all it can to ensure that you are getting the absolute lowest price possible (all prices are in US Dollars). However, due to the MAP pricing policies (Minimum Advertised Price) of certain manufacturers, some products cannot be sold for less than this manufacturer imposed level. If an “Authorized” dealer of one of these manufacturers sells below this price, they risk losing their dealer account with the manufacturer. Since we have some of the largest accounts with many manufacturers, we abide by their rules.

If you do find a lower price from a legitimate, Authorized Internet Retailer on in-stock merchandise, we will match that dealer’s price, as a courtesy. Just because a site sells certain product, that does not mean they are authorized by the manufacturer to sell that product. Tampaproshop.com is an Authorized Internet Retailer for all the manufacturers we represent. We reserve the right to refuse a price-match request at our own discretion in the event of an erroneous request or a situation in which the price-match is deemed too low to be viable for business.

Still, other manufacturers won’t allow us to publish or e-mail our low internet prices. For these items, the shopping cart cannot be used to order product. Please email us to order these items. We apologize for this inconvenience.

New Customers

At checkout, new customers will be asked to supply basic information needed to execute the order such as name, address, e-mail, card number, etc. We only collect the minimum information needed to complete the transaction.

We do not sell your information to third parties nor do we ask for your favorite golfer or spouse’s name. We know you are here to get what you need and get it quickly.

Privacy Pledge

We share your concerns about privacy and how the information you submit to Tampaproshop.com is used. When you supply us with personal information, we make a commitment to you that the information will be used for internal use only and no information will be sold, rented or loaned to any third party. This includes contact information like your name and e-mail address, financial information like your credit card number and demographic information such as your address.

The information that we gather from you is stored in our database on a secure server. When you place repeat orders from Tampaproshop.com, your personal information will be used to save you time by not having to ask for your name, address, phone, etc.

Tampaproshop.com occasionally sends special offers and discounts via email. You can sign up from any page via the webform in the footer. We do not “spam” anyone, but if your server does have anti-spam software, it may read it as such and block it. If you are on the list but don’t seem to be getting our alerts, this may be the reason. Contact your email administrator for solutions. You may unsubscribe at anytime.

Security

Our site uses SSL to ensure you the highest level of security available on the web. It is virtually impossible for anyone to view your credit card number in transit. We share your concerns about privacy and how the information you submit to Tampaproshop.com is used.

Cookies

Tampaproshop.com also utilizes cookies to keep track of vital information during shopping cart transactions such as item numbers, user id, etc. Cookies do not gather information from the user’s hard drive and pose no security risk. They also remember who you are and what items you have in your shopping cart. When you return to Tampaproshop.com, you don’t have to waste time re-entering information. This would not be possible without those cookies. They are a useful and valuable thing for both user and server.

If you get annoying pop-up messages stating that “the server wants to place a cookie…accept or reject?”, this means that your browser’s preferences are set to ask each time a cookie is sent. Set this box to “always accept cookies” if you are going to use Tampaproshop.com’s secure shopping cart, you will not get those messages.

Third Party Sites

This site contains links to other sites. Tampaproshop.com is not responsible for the privacy practices or the content of such Web sites.

Return Policy

We guarantee 100% satisfaction in every way for 90 days from the date of purchase.  If for any reason you are not completely satisfied with one of our products, return it to us within 90 days  and you will receive a replacement or refund.  We will provide the return shipping label once you have sent your request via email.

Returns of unused or unworn products, with their original tags and packaging, are eligible for a full refund.  Please include a copy of your receipt or invoice and note the reason for your return.  Enclose the slip in the original shipping carton (if possible).  Returns may be void if the product was damaged by the customer.  Please allow up to 7 business days for your return to be processed after it has been received.

Make sure to wrap the package securely and send it to the following address:

Tampa Pro Shop
Attn: Online Returns
10311 Westpark Preserve Blvd.
Tampa, FL  33625

Returns and exchanges are accepted only for items purchased from Tampaproshop.com.

Original Shipping Charges

For standard returns and exchanges, original shipping charges are non-refundable and will not be credited back to you.

Defective Products

To return defective products, please email us to get in contact with a customer representative, and the terms of your return will be discussed. Include a copy of your original invoice which will help expedite your return. Explain the problem that you are having with the product, also include any pertinent information you feel you need to tell us. Please do not return damaged or broken merchandise to us unless you receive our instructions to do so. This is necessary so that you do not lose your right to file a claim.

Warranty Claims

Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturers’ products, or may be found on their respective web sites. Please email Tampa Pro Shop prior to returning any merchandise for warranty consideration.

Damaged Goods

If an item reaches you in damaged condition, save the shipping carton and notify Tampa Pro Shop at once (pictures are always helpful). Please do not return damaged or broken merchandise to us unless you receive our instructions to do so. This is necessary so that you do not lose your right to file a claim. Please Contact our returns department by email to file a claim.

Shopping Cart

If the price is available for the item(s) you are interested in, simply add them to your secure shopping cart. You will be shown immediately the status of your cart.

Our site uses SSL to ensure you the highest level of security available on the web. It is virtually impossible for anyone to view your credit card number in transit. You can change the quantity of any item or clear your cart at any time, no commitment is made until you check out.

Returning Customers

If you have purchased from us before, all you need to do is supply your e-mail address and password. Our system will fill out the rest of the order form for you from our database. If you forgot your password, simply click on the “Forgot Your Password?” link found on the customer account login page and we’ll email you a link to reset your password. If it’s been awhile since your last purchase and you can’t remember your old email address or password, you will have to establish a new account.

Special Orders
Although we try to stock as much merchandise in our warehouse as possible, there are times that you may not find just what you are looking for on our site. This does not mean that we don’t have it or can’t get it. If you don’t see something on our site, please email us. It’s just not practical to carry every club in every loft and lie or every bag in every color available. If it exists, we can probably get it for you and will do our best to track it down at your request.

NOTE
: We do not charge extra for special orders. However, if a special order is returned or canceled before we can cancel it with the manufacturer, you will be subject to a 20% re-stocking fee ($25 minimum). Other special orders may be subject to other fees/conditions.
Vision Statement

We aim to inspire the world by showing it’s possible to simultaneously deliver happiness to customers, employees, vendors, stakeholders and the community in a long-term, responsible way.

Shipping

All orders over $99.00 (USD) ship free via USPS Priority Mail or FedEx Ground.

Most orders are shipped by 2pm EST or within 24 business hours. Some items, such as select shoes and bags, may take longer as we don’t stock them on-site and must transfer them from our other warehouse. We do not ship to PO, APO or FPO boxes. If you place your order between late Friday and Sunday, your order will not be shipped until Monday or Tuesday, depending on order volume over the weekend.

EXPECT ORDERS PLACED OVER THE WEEKEND AND SHIPPED NEXT DAY OR SECOND DAY TO ARRIVE MID-WEEK.

Used Golf Balls Grading Scale

MINT (5A)
The appearance and feel of this golf ball is similar to a new golf ball. This golf ball will show no or very little wear. Player pen markings and logos of all shapes and sizes can be present.

NEAR MINT (4A)
The condition of this golf ball will be similar to a ball that has been played for a few holes. Slight cosmetic blemishes, discoloration and loss of luster are possible on few balls. Player pen markings and logos of all shapes and sizes can be present.

GOOD (3A)
These used golf balls will be free of cuts, but may have slight scuffs, blemishes, minor discoloration and smudged print. Higher-grade x-outs and practice models may be included. Player pen markings and logos of all shapes and sizes can be present.

FAQ

SAVING
AMATEUR
GOLFERS
MONEY

Brian C. Tribbett

Brian C. Tribbett

President

A Message from the President

My name is Brian and I am the owner of Tampaproshop.com.  My wife, Nicole, and I started Tampa Pro Shop because I love golf (and sometimes she lets me play it!).

What started as a hobby of sourcing and selling used golf balls on eBay turned into something we never expected.

Tampa Pro Shop!

We are now your online resource through partnerships with major golf brands like Bridgestone, OnCore, and Snell.

Even though we are based in sunny Tampa, Florida, we ship to golfers all over the globe.  Join thousands of other golfers who trust they will receive the best golf products and cost-saving offers.

Our unwavering focus on superior customer service has allowed us to expand our online offerings to include:

  • golf balls
  • golf accessories
  • clothing
  • and more coming all the time!

If you’re looking for golf equipment online, compare us to other authorized online golf retailers. You’ll find the absolute best prices, service, and selection.

If you ever have any questions/comments/concerns, please email me.

See you on the course!

Brian

Looking for Golf Equipment?

Compare us to other authorized online golf retailers. You’ll find the absolute best prices, service, and selection.

Why Tampa Pro Shop?

  • Top-notch Customer Service
  • Free Shipping Over $99
  • 90 Day Money Back Guarantee

We ship to all 50 states, Canada and to most other places in the world. Check with us first to be safe.

Contact Us

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90 Day Money Back Guarantee